What it is.
Fathom is an AI notetaker for Zoom, Google Meet, and Microsoft Teams calls. Its free individual version includes unlimited recordings, transcripts, and AI summaries, and Fathom's Help Center result says the free version includes unlimited storage and recordings forever.
Use the free tier for individual meeting capture and recap work. If you need team workflows, CRM updates, SSO or SCIM, review the paid plans because the homepage positions Fathom as free for individuals and AI-powered CRM updates for teams.
What you get.
- Free version for individuals.
- Unlimited recordings.
- Unlimited storage, according to Fathom's Help Center result.
- Unlimited transcripts, according to Fathom's pricing result.
- Unlimited AI summaries, according to Fathom's pricing result.
- Meeting capture for Zoom, Google Meet, and Microsoft Teams calls.
- AI summaries available after calls.
Pricing Plans
Free plan for individuals
- Free version for individuals.
- Pricing result says the free plan includes unlimited recordings, transcripts, and AI summaries.
- Help Center result says the free version includes unlimited storage and recordings forever.
Paid plans
- Paid plans start at $15/user/month.
- Pricing result says paid plans are backed by a 90-day money-back guarantee.
- Homepage describes AI-powered CRM updates for teams.
Use cases
Sales call follow-up
Use Fathom when reps need to stay focused during customer calls instead of taking notes. The tool captures context, tracks engagement, records action items, and can update a CRM for team workflows.
Customer success handoffs
Use Fathom when success teams need risks, opportunities, and follow-ups from customer conversations. The site says Fathom can surface risks and opportunities, automate CRM updates and follow-ups, and spot trends across conversations.
Internal meeting memory
Use Fathom for internal syncs and strategy calls where decisions and commitments need to stay visible. The homepage describes a shared source of truth across customer conversations, internal syncs, and strategy calls.
Conversation search
Use Ask Fathom when a GTM team needs to find something from past conversations. The homepage says users can ask questions across past conversations and surface key insights and clarity.
Best for
Individual sellers
Fathom suits sellers who want to stay present on calls and still get recordings, transcripts, AI summaries, and action items after the meeting.
Customer success teams
Fathom suits customer success teams that need to capture key moments, surface risks and opportunities, and reduce manual follow-up work.
RevOps and sales managers
Fathom suits teams that want meeting context, CRM updates, and AI Scorecards as part of sales coaching and operating workflows.
Marketing and product teams
Fathom suits teams that want to spot feedback trends, synthesize feature requests, and reuse customer conversation context.
Open the tool
Opens on Google in a new tab.