Microsoft Clarity

Microsoft Clarity

Team Pick
Analytics & Attribution
Watch five recordings and find out why a landing page fails to convert.
ACCESS
Free account
PRICE
Free
HOST
Microsoft
CATEGORY
Session replay & heatmaps
Last updated
August 4, 2026

Preview

Microsoft Clarity

What it is.

Clarity shows you the moment someone rage-clicks a dead button or scrolls past the section you argued about. Microsoft calls it a free service forever, with no traffic limits and no sampling.

You pay for that in retention. Recordings stick around 30 days from the time of recording, with favorites and a random sample held up to 9 months, so anything you'll want for a quarterly review has to be saved when you find it.

What you get.

  • Session recordings for every visit, filtered to the pages where something went wrong.
  • Rage click and dead click signals, which jump you straight to the broken moment.
  • Scroll heatmaps showing whether anyone reaches the section below the fold.
  • A Copilot summary of what a set of recordings had in common, when volume is high.
HOW TO USE IT

How to set it up.

1

Add the tracking script through Google Tag Manager, or use the Shopify or WordPress install if you have one.

2

Wait for a day of traffic, then open the dashboard and sort by rage clicks to find the worst page first.

3

Filter recordings to that page and watch five in a row, since patterns show up faster than any single session.

4

Open the scroll heatmap for the same page to see whether anyone reaches the section you argued about.

5

Favorite the recordings you want to keep, because ordinary recordings are held 30 days.

6

Mask any field that collects personal data before you invite the wider team in.

Pricing Plans

Clarity

$0

unlimited traffic, no sampling, 30 day recording retention

Use cases

Why a page fails

Filter recordings to the page that converts badly and watch five sessions end to end.

Rage click hunt

Jump to the frustration signals instead of scrubbing whole sessions.

Scroll depth check

See how far people get before the section you care about.

Best for

Working out why a page fails to convert

Five recordings of the same landing page usually answer the question a month of analytics could not.

High-traffic sites on a budget

No traffic limit and no sampling means a busy site pays nothing, which is unusual in this category.

Checking a new page after launch

Scroll depth and rage clicks tell you within a day whether the layout is working.

Open the tool

Opens on Google in a new tab.

Open the Tool

Questions about Microsoft Clarity

Is it genuinely free?
How long are recordings kept?
Does it slow the site down?

Questions about Analytics & Attribution

How many recordings do you need to watch?
Do heatmaps replace testing?
Before you start
  • A way to add a script, through a tag manager or a platform plugin.
  • A day of traffic before the dashboard has anything to show.
Strengths
  • Free with no traffic limits and no sampling, so the recordings cover every visit on the site.
  • Rage click and dead click signals filter directly to the matching recordings, which cuts the searching.
  • A Copilot summary reads a set of recordings for you, which helps when the volume is high.
Limitations
  • Recordings are kept 30 days from the time of recording, with favorites and a random sample held up to 9 months.
  • Deleting a single user's data means deleting the whole project, so plan the privacy settings before you install.
  • Consent rules limit collection in regions that require it, so recordings can thin out in the European Union.
Skip this if
  • You already have replay running on the same pages, since two recorders on one site help nobody.
Ideal for
  • Conversion and web teams
  • Product marketers
  • Growth marketers

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